Development of skills and experience
What are the simulation games?
Simulation games are one-day business simulations that allow you to take on different roles. These activities perfectly mimic reality, offering participants a unique opportunity to develop skills and make decisions with real consequences.
Simulation - for whom is it intended?
Simulation games are designed for a diverse group of employees and teams, covering areas related to IT, IT service management, as well as collaborative culture and organizational agility, among others:
- Teams looking to improve their work - through reflection and experimentation in a safe environment.
- Business, software development, IT maintenance employees - for anyone who manages IT services in an agile manner.
- Troubleshooting employees - who are involved in troubleshooting, root cause analysis, incident management and performing troubleshooting.
- IT managers - who are responsible for applying best practices, improving processes and procedures, and for those who want to understand IT service management.
- Non-IT teams - who want to understand how best practices work and how it will affect their organizations and teams.
Simulation games are a great tool for a variety of professional groups, allowing them to put theory into practice and hone their skills in a safe environment.
Team building and integration
Improving decision-making skills
Gain awareness of business processes
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Building an organizational culture
Evaluate and improve current practices and areas
Applying new methodologies
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Education in a pleasant way
MarsLander II simulation game®
In this simulation, you will "work" in the digital services team of SPACE-Y. This company sells data collected during space missions to customers such as universities and research centers. Your team faces a clear task: "Lead the launch of the MarsLander rocket and its landing on Mars and collect valuable data for universities and research centers."
During the MarsLander II simulation, you will learn, among other things: what is key in next-generation ITSM, how to improve your workflow, how to continuously improve your products, how to become a flexible service organization that responds quickly to changing market demands.
The Phoenix Project simulation game
Parts Parts Unlimited is in trouble. Press reports reveal the organization's poor financial performance. An IT-enabled business transformation has been initiated in the Retail Operations division as a solution to this problem and a necessary action to rescue the company and restore its competitive edge. The Vice President of IT has been engaged to lead The Phoenix Project and is responsible for its success. However, the VP has a huge amount of work on his plate, including a huge backlog of incidents, problems, projects and other operational tasks.
During the simulation of The Phoenix Project, you will learn, among other things: how to apply DevOps principles to a specific situation, how to find the right balance between meeting SLAs and delivering IT projects as planned, how to create a better flow within your teams.
SOLVE simulation game
During the simulation, we have the opportunity to practice and learn how to resolve incidents working individually, working in teams when an incident "circulates" between teams, or when root cause analysis is required. In each of these scenarios a different approach is required, in one the focus is on quick action and efficient communication, in another it is more on the quality and information gathering skills of the solution.
During the SOLVE simulation, you will learn, among other things: how to improve collaboration and communication when resolving incidents and problems, how to improve the quality of incident documentation, how to get the service/production back up and running quickly and with minimal risk.
Fly4You: a SAFe-based business simulation®
Fly4You is a young airline specializing in promoting and selling airline tickets to young travelers. To enable the company to be 'future-ready,' the team held a meeting and developed a transformation map. A number of new services were planned for the coming months. The CEO also decided to minimize past risks and enhance IT capabilities. To this end, he asked a SAFe® expert to begin implementing SAFe® principles in the organization. To achieve these goals, the team would follow a step-by-step plan based on SAFe® principles.
During the Fly4You simulation, you will learn, among other things: how to organize digital transformation programs, what are the key elements of SAFe®, how to be flexible and scalable when building new systems and services, how to introduce a SAFe® 'culture' in the organization.
Consult your development path with an experienced Skills Development Consultant
Do you have doubts and don't know which simulation game to take part in? Let us help you choose the best way to achieve your goals. Fill out the contact form or make an appointment to discuss your needs.
Experimenting in a safe environment